Terms & Conditions

TERMS AND CONDITIONS

This document is intended to serve as an agreement for all business between you the customer and us Beyond Programs. This includes all services and products extended to you through Beyond Programs solely or in conjunction with any of its partners.

Beyond Programs is wholly owned and operated by Nobility Beyond ltd an Antigua Based company.  As such all business engaged between you the customer and Beyond Programs is based out of Antigua. This is particularly necessary to note since Local laws and regulations govern our business dealings.

CONTACT ALTERATIONS

There is no way to alter a project at Beyond Programs once it has started. Cancellations are always possible and subject to penalties outlined within your payment agreement are below in this document under payments. Additions to projects are terms new projects entirely and cannot run parallel. Independent projects can run parallel once they both meet all necessary requirements.

SERVERS

All hosting agreements involve hosting on our personal servers. Unless otherwise noted, these servers are hosted in the Caribbean and or Latin america.  Hosting on our servers have monthly and yearly payment options.

All companies and individuals undergoing hosting agreements simply need to follow the law. Beyond that, we do not support or house fridge products which engage in, pornography,  gambling, unlicensed product sales, or hatred towards any aspect of humanity.

There is no guarantee of security or up time from our servers. By undertaking a hosting agreement with us you agree that the selling point here is, a) removing a 3rd party, b) limited and screened neighbors, c) special configurations.

MAINTENANCE AND MONITORING

With all packages, a minimum maintenance package of 20 days is included. Beyond that, we offer monthly maintenance and monitoring packaged. Maintenance includes responding to breakdowns in technologies which are easily created as libraries and specifications change.

Maintenance does not included improvements to any product. Requests of this nature will be forwarded to our development department. At the end of any maintenance engagement, the result will be a functioning product. Its look and feel may change as the owners of the technologies implement changes.

Monitoring in no ways guarantees security. This service simply provides you with a 3rd party actively looking at the statistics of your site while recording and reporting major crippling changes to you. This service in no way guarantees that we will see all issues related to your site.

PAYMENTS

All payment agreements must be finalized before the project starts. Payment frequency and amounts are determined by, project scope, employer location, timeline, technologies involved, and project frequency to name a few.

Generally for small projects an indevidual is expected to pay an upfront milestone, followed by a 90% payment and finally the 100% payment. Larger projects have steps inbetween (40%, 75%, etc) while longer running projects have fixed payments and or % payments monthly.

Failure to pay an invoice will result in an immediate halt to development. Invoices are presented only at agreed intervals and after feedback from the customer agreeing to the state of the product.

90 PERCENT

90% means that the product looks similar to the agreed design and is functional. At this point there are still bugs and design tweaks to be agreed upon before launch. This is usually about 2-4 weeks before the intended launch of a project from small to enterprise. A total of 90% of the total budget must be paid at this time before anymore development.

COMMUNICATION

We guarantee communication in the form of project updates at the beginning and end of every week that your project is active. At any time you feel that you have not received this communication, please reach out to us immediately.

Some projects come with communication packages. This means an amount of hours in a week or over a project that you are able to contact us for any reason regarding your project for free.  All other communication costs $15/hr with a minimum of 1 hour once started.

Failure to reply to inquiries regarding your project will result in a complete halt to all development if not replied to within 48 hours. We believe that no one has a larger investment in your project that you. Without your input how can your product be completed?

SECURITY

Security is a major product on its own. Unless specifically requested, outside of secure programming tactics, there is little offered in the way of security below medium sized projects.  Many cms systems employ their own security standards which must be agreed to as adequate for small projects. We offer the implementation of well documented security procedures and processes. In no case does Beyond Programs guarantee any level of security.

Software today is inherently unsecured. Billions of dollars are made and lost in the security industry. We at Beyond Programs simply intend to help the little man by offering tools for, monitoring, recording, and responding to various security threats.

Unfortunately, we do not offer any preventative measures outside of the development process. We would love to partner with you on your next project to plan the security from the ground up to give your product the best chance possible at secure operation.

DEVELOPMENT STOPPAGES

Stoppages caused by an issue out of our control are subject to scheduling. This means that if your project is stopped, the original timeline is no longer applicable. The project is then put in a queue where it waits for availability. This will not exceed 5 business days.

Scenarios that can cause this are outlined throughout this document.

PARTNERSHIPS

We ask that you place our link in the footer of any site that we develop.  This small gesture helps us to grow so we can be around for your next project. Agreement to this gives another 30 days of maintenance to any package where a complete, site, mobile, or desktop product was developed by us.

Important notes:

• A month is always 30 calendar days OR 20 business days unless expressly noted otherwise